about-pacnet_management_wilfred-kwan

Senior Management

Wilfred Kwan
Chief Technology Officer


Wilfred Kwan, CTO PacnetWilfred Kwan, Chief Technology Officer, is responsible for Network Operations, Engineering, IT, and Product Management. Mr. Kwan previously served as Chief Technology Officer of Asia Netcom and earlier as Senior Vice President of Network Operations of Asia Global Crossing.

With more than 19 years of experience in the telecom industry, Mr. Kwan's experience ranges from software development and integrated circuit design to product development, network planning and operations. Mr. Kwan joined ANC from WorldCom Asia Pacific, where he was the Director of Operations responsible for overall operational efficiencies such as MTTR, on-time delivery and operations cost. He also led the implementation of ISO 9000 and cross-departmental processes for quality assurance at WorldCom. Mr. Kwan has also held various management positions with Global One, Lucent Technologies, Motorola and Nortel. Since 1999, Mr. Kwan has served as an advisory committee member to OFTA in Hong Kong.

Mr. Kwan has an MS in Electrical Engineering from Cornell University, where he also received his undergraduate degree in the same discipline. Additionally, he has an MS in Financial Management from the University of London.
Pacnet's experienced management team combines a world-class service quality culture with deep on-the-ground knowledge of the industry and the region, enabling the delivery of an industry-leading portfolio of products and services to customers.