Pacnet Australia Contact Information
Pacnet Australia offers a comprehensive portfolio of advanced IP, data, voice and managed solutions through our four offices located across Australia. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.
Products and Solutions
Business and Home
Enterprise
Carrier
Australia Sales Inquiries
| Number | +61.2.8233.5333 |
|---|---|
| sales.australia@pacnet.com |
| Hours | 8.30am to 5.30pm AEST Monday to Friday |
|---|---|
| National Number | 13.36.39 |
| International | +61.3.9674.7559 |
| Fax | +61.3.9699.8838 |
| business.sales.au@pacnet.com |
| Hours | 8.30am to 5.30pm AEST Monday to Friday |
|---|---|
| National Number | 13.36.35 |
| International | +61.3.9674.7592 |
| Fax | 1300.555.076 |
| sales.au@pacnet.com |
Australia Customer Services
| Number | ||
|---|---|---|
| IP / VoIP Services | 1800.003.051 | ascip@pacnet.com |
| Non IP Services | 1800.003.051 | asc@pacnet.com |
| Planned & Emergency Activities | 1800.003.051 | pscpateam@pacnet.com |
| Hours | 24 hours a day, 7 days a week |
|---|---|
| National Number | 13.36.39 |
| International | +61.3.9674.7559 |
| Fax | 1300.555.076 |
| business.customerservice.au@pacnet.com |
| Hours | 8am to 6pm AEST, Monday to Friday |
|---|---|
| National Number | 13.36.35 |
| International | +61.3.9674.7592 |
| Fax | 1300.555.076 |
| customerservice.au@pacnet.com |
Australia Technical Support
| Number | ||
|---|---|---|
| IP / VoIP Services | 1800.003.051 | ascip@pacnet.com |
| Non IP Services | 1800.003.051 | asc@pacnet.com |
| Planned & Emergency Activities | 1800.003.051 | pscpateam@pacnet.com |
| Hours | 24 hours a day, 7 days a week |
|---|---|
| National Number | 13.36.39 |
| International | +61.3.9674.7559 |
| Fax | 1300.555.076 |
| business.techsupport.au@pacnet.com |
| Hours | 8am to 10pm AEST Monday to Friday 9am to 8pm AEST Saturday and Sunday |
|---|---|
| National Number | 13.36.35 |
| International | +61.3.9674.7592 |
| Fax | 1300.555.076 |
| techsupport.au@pacnet.com |
| Hours | 24 hours a day, 7 days a week | |
|---|---|---|
| National Number | 1300 722 662 | |
| International | +613 8696 9200 | |
| Fax | +613 9698 4799 | |
| premier.support.au@pacnet.com | ||
Office Locations
| Melbourne | Level 1, 1 Southbank Boulevard Southbank, Victoria 3006 Tel: +61.3.9674.7559 Fax: +61.3.9698.4875 Tel: +61.3.9694.1333 Fax: +61.3.9690.0266 |
|---|---|
| Sydney | Level 2, 20 Bond Street Sydney, NSW 2000 Tel: +61.2.8233.5333 Fax: +61.2.8233.5366 Level 6, 97 Pacific Highway North Sydney, NSW 2060 Tel: +61.2.9253.5706 Fax: +61.2.9247.5276 |
| Brisbane | Level 8, 87 Creek Street Brisbane, QLD 4000 Tel: +61.7.3027.8042 Fax: +61.7.3221.5587 |
| Newscastle | Level 3, 6 Newcomen Street Newcastle NSW 2300 Tel: +61.2.4969.0122 Fax: +61.2.4969.0133 |
Country Management
Deborah Homewood
CEO, Australia and New Zealand
Deborah Homewood is Pacnet’s CEO for Australia and New Zealand. She brings to Pacnet more than 16 years of sales and marketing management experience in the telecommunications and retail sectors. Since joining the company in 2002 just prior to its transition from Asia Global Crossing to Asia Netcom, Ms. Homewood's successes include consolidating and expanding market share with both carrier and enterprise customers to consistently set new benchmarks in sales. Further, her leadership and enthusiasm have helped create an office culture that is both professional and forward-looking.
Prior to joining Pacnet, Ms. Homewood was Sales Director, Global Markets at AT&T - Concert Global Networks. During this time she was responsible for all AT&T accounts in Australia and New Zealand and was awarded the organization's inaugural Asia Pacific Leadership Award. She has also held sales and marketing management roles with Telstra, Motorola and Hutchison Telecommunications.
Ms. Homewood received a Masters of Management Degree from Macquarie Graduate School of Management.
CEO, Australia and New Zealand
Deborah Homewood is Pacnet’s CEO for Australia and New Zealand. She brings to Pacnet more than 16 years of sales and marketing management experience in the telecommunications and retail sectors. Since joining the company in 2002 just prior to its transition from Asia Global Crossing to Asia Netcom, Ms. Homewood's successes include consolidating and expanding market share with both carrier and enterprise customers to consistently set new benchmarks in sales. Further, her leadership and enthusiasm have helped create an office culture that is both professional and forward-looking.
Prior to joining Pacnet, Ms. Homewood was Sales Director, Global Markets at AT&T - Concert Global Networks. During this time she was responsible for all AT&T accounts in Australia and New Zealand and was awarded the organization's inaugural Asia Pacific Leadership Award. She has also held sales and marketing management roles with Telstra, Motorola and Hutchison Telecommunications.
Ms. Homewood received a Masters of Management Degree from Macquarie Graduate School of Management.