Pacnet Malaysia Contact Information
Pacnet Malaysia offers a comprehensive portfolio of advanced IP, data, voice and managed solutions. Find out more about our products below, or feel free to contact us through our hotlines and email addresses listed below.
Products and Solutions
Business and Home
Enterprise
Carrier
Malaysia Sales Inquiries
| Number | +60.3.2712.0888 |
|---|---|
| sales.my@pacnet.com |
Malaysia Customer Services & Technical Support
| Email / Number | |
|---|---|
| Toll Free Number | 1800.80.6029 |
| IP / VoIP Services | ascip@pacnet.com |
| Non IP Services | asc@pacnet.com |
| Planned & Emergency Activities | pscpateam@pacnet.com |
| Hours | 24 hours, 7 days |
|---|---|
| Telephone | +603.7494.6888 |
| noc.my@pacnet.com |
Office Locations
| Kuala Lumpur | #21 Menara Citibank 165 Jalan Ampang 50450 Kuala Lumpur Tel: +60.3.2712.0888 Fax: +60.3.2712.0800 |
|---|---|
| Selangor Darul Ehsan | A-1401-2, Level 14, Menara 1 Kelana BREM Towers, Jalan SS 7/15 (Jalan Stadium), Kelana Jaya 47301 Petaling Jaya Selangor Darul Ehsan, Malaysia Tel: +60.3.7494.6868 Fax: +60.3.7494.6819 |
Country Management
Datin Norhizan Ibrahim
Country Manager, Malaysia
Prior to assuming the position of Country Manager for Malaysia at Pacnet, Datin Norhizan Ibrahim was at Telekom Malaysia where she served as Head of Global Data Networking Solutions and was the key driver in identifying new business opportunities and solutions for data services and products. Her previous appointments at Telekom Malaysia include Manager of International Network Operations and Head of Satellite Facility where she was instrumental in the formulation and development of global solutions and applications.
She was also attached for two years at the International Telecommunication Satellite Organization (Intelsat) in Washington D.C., while in Telekom Malaysia. During Ms. Ibrahim's 19 years with Telekom Malaysia, she played a major role in the transformation and productivity enhancement of many business units within the company.
Ms. Ibraham holds an advanced diploma in Electrical (Electronics) Engineering from the University Technology MARA, Malaysia and received a MSC in Communications Management from the University of Strathclyde, United Kingdom.
Country Manager, Malaysia
Prior to assuming the position of Country Manager for Malaysia at Pacnet, Datin Norhizan Ibrahim was at Telekom Malaysia where she served as Head of Global Data Networking Solutions and was the key driver in identifying new business opportunities and solutions for data services and products. Her previous appointments at Telekom Malaysia include Manager of International Network Operations and Head of Satellite Facility where she was instrumental in the formulation and development of global solutions and applications.
She was also attached for two years at the International Telecommunication Satellite Organization (Intelsat) in Washington D.C., while in Telekom Malaysia. During Ms. Ibrahim's 19 years with Telekom Malaysia, she played a major role in the transformation and productivity enhancement of many business units within the company.
Ms. Ibraham holds an advanced diploma in Electrical (Electronics) Engineering from the University Technology MARA, Malaysia and received a MSC in Communications Management from the University of Strathclyde, United Kingdom.

