Pacnet Media Delivery Service
Content producers and distributors compete for attention - that fleeting window of opportunity to deliver a message, to engage an audience and stir them to action. But without an effective and reliable media delivery channel, the most compelling content would fail to make an impact.
In an information-driven world where content is king, profitability and competiveness depends on your ability to deliver rich media content where and when they are wanted, in the most efficient way possible and in a format that assures best customer experience. How do you do this without investing in costly media delivery infrastructure?
Pacnet Media Delivery Service is created to help content producers and media companies reliably and cost effectively deliver content to their target audience via rich media streaming with multi-format support and on-demand or live event webcast. The service comes with advanced web-based management and reporting tool and an option for advanced storage and replication services.
Leveraging advanced content delivery technologies and our partner’s highly redundant Points-of-Presence (PoPs), the service offers industry leading proactive Service Level Agreement (SLA), providing highest level of service guarantees and protection from cost associated with unforeseen downtimes and service degradation.
In an information-driven world where content is king, profitability and competiveness depends on your ability to deliver rich media content where and when they are wanted, in the most efficient way possible and in a format that assures best customer experience. How do you do this without investing in costly media delivery infrastructure?
Pacnet Media Delivery Service is created to help content producers and media companies reliably and cost effectively deliver content to their target audience via rich media streaming with multi-format support and on-demand or live event webcast. The service comes with advanced web-based management and reporting tool and an option for advanced storage and replication services.
Leveraging advanced content delivery technologies and our partner’s highly redundant Points-of-Presence (PoPs), the service offers industry leading proactive Service Level Agreement (SLA), providing highest level of service guarantees and protection from cost associated with unforeseen downtimes and service degradation.
Service Features
- A choice of 18 different service plans meeting the needs of different applications and traffic volume
- Multi-Format Support including Adobe Flash®, Microsoft® Windows Media®, Silverlight™ and HTTP/Web downloadable content
- Supports live streaming of meetings, trainings, presentations, sport games, concerts and more
- Authenticated service that allows you to control access to your media and monetize your contents
- Comprehensive real time monitoring and historical reporting capabilities via Insight@Pacnet customer Portal
Technical Description
| Guarantee | Description | Credit rebate |
|---|---|---|
| Service Uptime | 100% stream uptime and Proactive 1 hour credit for availability for Windows, Flash and HTTP. 99.7% stream uptime and availability for Live and Authenticated service. |
Proactive 1 hour credit for each 15 minutes downtime. Non proactive 1 hour credit for each 15 minutes downtime which falls below the guaranteed availability. |
| Stream Quality | To maintain a stream quality of Grade 'A' or 'A+' as measured using the Keynote System | Proactive 1 day credit in case the stream quality falls below Grade 'A' |
Availability
30+ PoPs around the world located in major cities in US, Europe and Asia Pacific region.

